Delivery Information

We aim to dispatch all Fast Ship orders placed before 3 PM (UK time) on the same business day. Orders placed after 3 PM are dispatched the following business day.

Delivery times are estimated from the dispatch date and are provided as a guide only.

UK Delivery Options

Standard Delivery

Royal Mail Tracked
2 to 3 working days
FREE for orders over £50
£3.95 for orders under £50

Express Delivery

Royal Mail Tracked
1 to 2 working days
£4.95 for all orders

Express Delivery is available when your order contains Fast Ship items only. If your basket includes any backorder items, only Standard Delivery will be shown at checkout. In these cases, your Fast Ship items will be sent separately at no extra cost, so you receive them sooner.

International Delivery Options

United States

USPS Tracked
5 to 10 business days
FREE for orders over $100
$12.95 for orders under $100

Canada

Canada Post Tracked
7 to 14 business days
FREE for orders over CA$150
CA$14.95 for orders under CA$150

All international orders are sent using a reliable tracked service. If your order includes any backorder items, the full order will be shipped together once everything is ready.

Duties and Taxes

We ship to all countries on a Delivered Duty Paid (DDP) basis, which means all import taxes and duties are included in your order total—there’s nothing extra to pay on delivery.

Fast Ship & Backorder Items

Fast Ship items are in stock at our UK fulfilment centre and ready to leave the same day when ordered before 3 PM (UK time).

Backorder items are stocked in our Spanish fulfilment centre and may take a few extra days to become available for dispatch. These products can still be ordered and will be shipped as soon as they’re ready—usually within a few working days.

If your order contains both Fast Ship and backorder items:

  • UK orders – Fast Ship items will be dispatched first in a separate delivery, with backorder items sent shortly after, at no extra cost.
  • International orders – Your order will ship once all items are ready, in a single delivery.

Estimated dispatch times for backorder items are shown on the product page. You’ll receive a tracking link by email once your order (or part of it) has been dispatched.